Accessibility Policy
Our Commitment to Accessibility
We are committed to making our website accessible and usable for all visitors, including individuals with disabilities. Our goal is to provide an inclusive online experience that allows everyone to access our information, services, features, and functionality.
Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) developed by the World Wide Web Consortium (W3C). These internationally recognized guidelines explain how websites can be made more accessible to individuals with visual, hearing, physical, speech, cognitive, language, learning, and neurological disabilities.
We strive to substantially conform to WCAG 2.1 Level AA standards wherever reasonably possible. We also consider additional accessibility recommendations when they can be practically implemented.
Accessibility Features and Practices
As part of our ongoing accessibility efforts, we seek to incorporate practices such as:
- Providing meaningful alternative text for informative images.
- Maintaining sufficient color contrast between text, buttons, interactive elements, and backgrounds.
- Supporting text resizing through browser and device settings.
- Using properly structured headings to organize website content.
- Providing descriptive links that explain their purpose or destination.
- Supporting keyboard navigation wherever reasonably possible.
- Providing visible keyboard-focus indicators.
- Adding appropriate labels and instructions to website forms.
- Providing understandable error messages when information is missing or entered incorrectly.
- Using tables for tabular information and providing appropriate headings.
- Avoiding unnecessary flashing or rapidly moving content.
- Supporting commonly used screen readers, screen magnifiers, voice-recognition software, and other assistive technologies.
- Using clear and understandable language whenever reasonably possible.
Ongoing Accessibility Efforts
Accessibility is an ongoing process. Websites are regularly updated with new content, software, features, documents, and third-party integrations. We therefore continue to evaluate our website and make reasonable accessibility improvements as technology, standards, and user needs evolve.
Despite our efforts, some content or functionality may not yet fully satisfy every accessibility guideline. Certain older materials, documents, videos, plug-ins, or third-party features may also present accessibility limitations.
If we become aware of an accessibility concern, we will evaluate the issue and make reasonable efforts to correct it or provide the requested information or service through an accessible alternative.
Reporting Accessibility Concerns and Requesting Assistance
We encourage visitors who encounter an accessibility barrier to contact us promptly so that we have an opportunity to investigate the concern, provide assistance, and make reasonable corrective improvements.
If any page, feature, form, document, or service is difficult to access because of a disability, please contact us.
When contacting us, please provide the following information whenever possible:
- The URL or web address of the page or material you were attempting to access.
- A brief description of the accessibility problem you experienced.
- The browser, device, or assistive technology you were using, if applicable.
- Your preferred contact information and method of communication.
- The information, service, or assistance you were attempting to obtain.
After receiving an accessibility concern, we will make reasonable efforts to:
- Respond promptly and respectfully.
- Investigate the reported accessibility barrier.
- Provide reasonable assistance.
- Offer the requested information or service through an accessible alternative when reasonably possible.
- Correct confirmed accessibility issues within a reasonable timeframe.
- Communicate with the individual while the concern is being reviewed.
We are committed to resolving accessibility concerns cooperatively and welcome the opportunity to assist visitors before a reported barrier prevents them from receiving the information or services they need.
Address: 1906 Aborn Rd, San Jose, CA 95121
Phone: (408) 579-9931
Alternative Access
If you cannot access particular information or complete an action through our website, please contact us. We will make reasonable efforts to provide the requested information, product details, services, or assistance through an alternative accessible method.
Third-Party Websites and Services
Our website may contain links to, display content from, or integrate with third-party websites, applications, plug-ins, payment services, scheduling systems, maps, videos, social media platforms, and other technologies that we do not own, operate, or directly control.
Although we encourage third-party providers to make their content and services accessible, we cannot control or guarantee the accessibility of their websites, applications, content, or technology.
If you experience difficulty accessing third-party content through our website, please contact us. When reasonably possible, we will attempt to assist you, provide the relevant information through an alternative method, or direct the concern to the appropriate third-party provider.
Additional Accessibility Resources
Visitors seeking additional information about assistive technologies and accessible computer use may find these independent resources helpful:
These resources provide information about screen readers, screen magnification, keyboard navigation, voice-recognition tools, display adjustments, and other assistive technologies.
Accessibility Statement Updates
We may update this Accessibility Statement periodically to reflect improvements to our website, changes in accessibility standards, or updates to our policies and practices.
Last Updated: August 1, 2026
